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Featured articles

  • Bread on the table

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    When trading is tough, it’s not necessarily the businesses making the most profits who survive, but those who secure their cashflow by collecting payment effectively. So what is the secret to good credit control?

  • Searching for premises

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    Choosing your business premises is one of the biggest decisions you ever have to make, but few people have much useful experience of it. For a start-up business with modest resources, it can be a daunting prospect. Yet all it takes is clear thinking and a well-planned approach. This briefing guides you through the steps involved in finding the right premises. It covers:

  • An awkward customer

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    Hard-to-please customers can create a dilemma: should you bend over backwards to keep them happy or let their business go? Perhaps you should wonder whether you are at fault and not the customer, suggests Kate Horstead

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